Shipping & Delivery Policy
Last Updated: August 20, 2026
Welcome to My Shop. We are committed to delivering your orders safely, securely, and as quickly as reasonably possible.
This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website:
Website: https://shop.developerindra.site
Business Name: My Shop
Delivery Location: India
1. Shipping Coverage
My Shop currently accepts and delivers orders within India only.
We aim to deliver orders to serviceable PIN codes across India. However, delivery may not be available to certain remote, restricted, or non-serviceable locations depending on courier availability.
2. Order Processing
Orders are generally processed within 1–2 business days after successful order confirmation and payment verification.
Orders placed on Sundays, public holidays, or during major sales/promotional periods may require additional processing time.
Once your order has been packed and handed over to our logistics partner, you will receive shipping/tracking information where applicable.
3. Delivery Time
Estimated delivery time is generally:
- Metro & major cities: 3–5 business days
- Other locations: 4–7 business days
- Remote or difficult-to-reach locations: 7–10 business days or longer
These are estimated delivery timelines and are not guaranteed. Actual delivery time may vary due to courier operations, weather conditions, public holidays, festivals, transportation delays, remote locations, or other circumstances beyond our reasonable control.
4. Shipping Charges
Free shipping may be available on eligible orders as displayed on the website at the time of purchase.
If any shipping charge applies to your order, the applicable amount will be displayed during checkout before you place the order.
Shipping charges, if applicable, may vary depending on the order value, product type, delivery location, or applicable promotional offers.
5. Order Tracking
Once your order has been shipped, a tracking number or tracking information may be provided through the contact details submitted during checkout.
You can use the tracking information to monitor the status of your shipment through the applicable logistics partner.
Please allow some time for tracking information to become active after the shipment is handed over to the courier.
6. Cash on Delivery (COD)
Cash on Delivery may be available for selected products and serviceable PIN codes.
COD availability is determined based on factors such as delivery location, product eligibility, order value, and courier service availability.
For certain COD orders, My Shop may contact the customer to verify the order before dispatch.
If a customer refuses to accept a confirmed COD order without a valid reason, future COD availability may be restricted for that customer.
7. Delivery Attempts
Our logistics partners may make multiple delivery attempts if the customer is unavailable.
Customers are responsible for providing a complete and accurate delivery address, PIN code, phone number, and other required information at the time of placing an order.
If an order cannot be delivered because of an incorrect/incomplete address, unavailable recipient, unreachable phone number, refusal to accept the package, or repeated failed delivery attempts, the shipment may be returned to us.
Additional shipping charges may apply if a customer requests re-shipment of a returned order, where applicable.
8. Delayed Delivery
Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur because of:
- Severe weather conditions
- Natural disasters
- Public holidays
- Festivals or peak shopping periods
- Transportation or logistics disruptions
- Courier operational issues
- Incorrect or incomplete address information
- Remote or restricted delivery locations
- Government restrictions or other unforeseen circumstances
If your order is significantly delayed, please contact our customer support team with your order details so that we can assist you.
9. Damaged Package at Delivery
Customers are advised to inspect the outer packaging before accepting a delivery.
If the package appears visibly damaged, opened, tampered with, or severely crushed, please:
- Take clear photographs/videos of the package before opening it.
- Record the condition of the package and shipping label.
- Contact My Shop customer support as soon as possible.
- Keep the original packaging and all received items until the issue is resolved.
For product-related claims, photographs/videos and other supporting information may be requested for verification.
10. Missing or Incorrect Items
If you receive:
- A missing item
- An incorrect product
- An incorrect size/variant
- A visibly damaged product
please contact My Shop within the applicable return/replacement period mentioned in our Return & Refund Policy.
Please provide your order number and clear photographs/videos of the product and packaging where requested.
We will review the issue and provide an appropriate resolution according to our applicable policies.
11. Lost Shipments
If a shipment appears to be lost while in transit, My Shop will coordinate with the relevant logistics partner to investigate the shipment.
Depending on the outcome of the investigation, we may provide an appropriate resolution, which may include reshipment or refund, subject to product availability and applicable policies.
12. Change of Delivery Address
Customers should carefully verify their delivery address before placing an order.
A delivery address change request may be accepted only before the order is shipped, subject to our ability to process the request.
Once an order has been shipped, we may not be able to change the delivery address.
13. Order Cancellation
Customers may request cancellation before the order has been shipped.
Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return/refund process after delivery, if eligible.
Refunds for eligible prepaid cancelled orders will be processed according to our applicable refund policy and payment method.
14. Product-Specific Delivery Considerations
My Shop sells a variety of products, including:
- Men’s clothing
- Women’s clothing
- Kids’ clothing
- Fashion and lifestyle products
- Electronics and gadgets
- Other products listed on our website
Certain electronics, gadgets, or other products may be subject to additional courier restrictions or delivery limitations depending on their nature and destination.
Where applicable, such restrictions will be communicated to the customer.
15. Delivery to Remote Locations
Delivery to remote, rural, or difficult-to-reach areas may require additional time.
If a particular PIN code is not serviceable by our available logistics partners, we may contact the customer to request an alternative delivery address or provide an appropriate resolution.
16. No Guaranteed Delivery Date
The delivery dates or timeframes displayed on the website are estimates unless a specific guaranteed delivery service is expressly stated.
My Shop shall not be responsible for delays caused by circumstances beyond our reasonable control.
17. Contact Us
If you have any questions regarding shipping or delivery, please contact My Shop through the contact details provided on our website.
My Shop
Website: https://shop.developerindra.site
Business Location: India
Please keep your Order ID ready when contacting us regarding a shipment or delivery issue.
18. Policy Updates
My Shop reserves the right to modify or update this Shipping & Delivery Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
By placing an order through our website, you acknowledge and agree to the terms of this Shipping & Delivery Policy.